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# RE: Fresno

- To: <support@gesn.com>
- Subject: RE: Fresno
- From: "Mike Brown" <mike@gesn.com>
- Date: Fri, 10 Mar 2000 16:28:10 -0600
- Importance: Normal
- In-reply-to: <NCBBIGGNCKBDKCCGPEOACEPIDEAA.ken@gesn.com>

The problems were hung readers. mike Mike Brown 1611 Wilmeth Road McKinney, TX 75069-8250 972.542.6000 800.433.8683 -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Ken Clark Sent: Thursday, March 09, 2000 3:51 PM To: support@gesn.com Subject: RE: Fresno 3. 30% of the Vote Centers called in due to the AccuVote stopping and needed to have power recycled Many units had this occur throughout the day. Were these ISR type errors or hung readers? If the AccuVote "stops" in the field, ask the poll worker to look through the paper slot and ask if they see a red light. If they see a red light the reader is hooped. 4. The SOS Export took 50 minutes to execute and brought the Java Script Reporting system to a halt. Also the export didn't work We'll try to get this fixed quickly. Please send us some of the larger databases including totals so we can track down the performance issues. Ken

- References:
  - RE: Fresno
    - From: "Ken Clark" <ken@gesn.com>

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