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# Fw: Failed to open AcmStream

- To: "Bugtrack" <bugtrack@dieboldes.com>
- Subject: Fw: Failed to open AcmStream
- From: "Greg Forsythe" <gfglobal@earthlink.net>
- Date: Wed, 21 Nov 2001 10:39:36 -0500

GEMS 1-18-x TSText1-18-x Win2000 Whenever I try to save a recording I get the error "Failed to open acmStream". This is the workaround. I hope nobody else has this error, but if they do....... Audio screen open, click Record records correctly, then click Play plays recording correctly, then try to save by clicking OK get error "Failed to open acmStream", try to listen to recording again and, Play error message "The MCI device you are using does not support the specified command." OK, then click Format OK, accepted and Format screen disappears leaving Audio OK and sound file is accepted. Process to create and save a sound file is Record -> Stop -> Play -> Format -> OK -> OK Greg ----- Original Message ----- From: Greg Forsythe To: rob@dieboldes.com Sent: Wednesday, November 14, 2001 5:58 PM Subject: Failed to open AcmStream Hey Rob Can't save any sound files with this acmStream error. Running GEMS-1-18-6, Windows 2000, Dell Optiplex GX1, Office 2000. Don't know whether Office 2000 sr-1 has anything to fix this. Appreciate your help. Thanks, Greg Greg Forsythe Global Election Systems, Inc (416) 446-1383 office (416) 446-1425 fax (416) 464-3736 cell www.dieboldes.com

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