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# Re: Exception Error on PollBook

- To: "Bugs" <bugtrack@dieboldes.com>
- Subject: Re: Exception Error on PollBook
- From: "Dmitry Papushin" <dmitry@dieboldes.com>
- Date: Wed, 6 Oct 1999 10:06:43 -0500
- References: <03b701bf1017$de53a860$5e03a8c0@OBrien.globalelection.com>

This bug has been fixed. The next installpack will create registry PrintReverse and sets the value to 01. Dmitry ----- Original Message ----- From: Ian Piper To: Bugs Sent: Wednesday, October 06, 1999 11:28 AM Subject: Exception Error on PollBook I experienced an exception error (see error description below) when trying to execute 3.10.4 PollBook on the computers to be used as pollbooks. (For Ken's benefit, "on a computer with a good CD-ROM drive.") It occurs after accepting the access password and while it was displaying its title screen. This happened after installing 3.10.4 on a 3.9.5 unit and also after installing 3.10.4 on a fresh Win98 (2nd Edition) unit. On these computers, it appears that the 3.10.4 install-shield does not create a registry entry for PrintReverse. After adding that entry with a "binary value" of "01" the PollBook software worked fine. I don't know if it is isolated to these computers or if it also affects the AV-TS units. If you want the gory details, see below, below, below ... Error Description Exception Failed to query registry entry PrintReverse Smart Card Test Procedure I started loading units with 3.9.5 and everything worked well. Without a database loaded, the only test I could run with smartcards was the following run PollBook, insert a manager card, key in the access code, the pollbook screen is displayed, hit NO to search for election databases, hit EXIT to return to Windows. With 3.9.5, this all worked. After I loaded 3.10.4, I started getting the exception error when running PollBook. The fun I had last night Below are the steps I took on the 3.9.5 unit: Uninstalled 3.9.5 (yes to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred. Unistalled 3.10.4 (no to remove shared files) and installed 3.9.5. Again DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, I had no problem. Unistalled 3.9.5 (no to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred. Added registry entry "PrintReverse" at a binary value of "01". When I ran PollBook, I had no problem. Below are the steps I took on the fresh Win98 unit: To insure a clean install of 3.10.4 and its MDAC and DCOM, I re-installed Windows 98 (2nd Edition) on to the computer. Installed of 3.10.4. DCOM and MDAC installed. When I ran PollBook, the exception error occurred. Unistalled 3.10.4 (no to remove shared files) and installed 3.9.5. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, I had no problem. Unistalled 3.9.5 (no to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred. Added registry entry "PrintReverse" at a binary value of "01". When I ran PollBook, I had no problem. If anybody else is experiencing problems with the 3.10.4 install-shield and/or running pollbook, please respond to Bug Track immediately. Ian

- References:
  - Exception Error on PollBook
    - From: "Ian Piper" <ian@dieboldes.com>

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