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# Re: Platte County,MO - Time Outs on Ports during uploads

- To: support@gesn.com
- Subject: Re: Platte County,MO - Time Outs on Ports during uploads
- From: "Donald W. Biszmaier" <dbglobal@earthlink.net>
- Date: Fri, 27 Apr 2001 10:00:47 -0500
- References: <LPEMLNDEKOMBOFJGLHCJEELJCFAA.tyler@gesn.com>

Jeff: I have been told to use dip switches 4 & 8 for vts and 3 & 8 for gems. That was the change we made to the Georgia modems when they were changed over. Either may work, I'm not sure. Don B Tyler Lincks wrote: I thought the proper dipswitch settings for GEMS are 3 and 8 down. Is 4 and 8 also acceptable? Can it help to alleviate possible problems?Tyler -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan Sent: Thursday, April 26, 2001 10:07 AM To: support@gesn.com Subject: Re: Platte County,MO - Time Outs on Ports during uploads 1-14 fixed the modem problems I saw - tell them to check dip switches - 4 and 8 down and also the reconfigure their modems thru HyperTerminal and upgrade to 1-14 ----- Original Message ----- From: Jeff Hintz To: Support Team (E-mail) Sent: Thursday, April 26, 2001 8:50 AM Subject: FW: Platte County,MO - Time Outs on Ports during uploads I am still getting calls and e-mails from this customer. Somebody please respond!!!! -----Original Message----- From: Jeff Hintz [mailto:jhglobal@earthlink.net] Sent: Friday, April 20, 2001 12:15 PM To: Support Team (E-mail) Subject: FW: Platte County,MO - Time Outs on Ports during uploads This customer is still asking me for an answer for this. I have not seen a response as of yet. Does anyone have an help??? -----Original Message----- From: Jeff Hintz [mailto:jhglobal@earthlink.net] Sent: Tuesday, April 10, 2001 11:55 AM To: Support Team (E-mail) Subject: Platte County,MO - Time Outs on Ports during uploads Platte County, MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and AccuVote 194w. During their upload process, using a digiboard with 5 modems attached, and their phone system set to 1 telephone number with rollover; they kept encountering time-outs on their ports and had to keep starting them up again. I believe that we have discussed this in the past, has this problem been resolved in a later release??? Or perhaps need to set up their Com ports again???Jeff Hintz Global Election Systems

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- References:
  - RE: Platte County,MO - Time Outs on Ports during uploads
    - From: "Tyler Lincks" <tyler@gesn.com>

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