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# RE: Voter Card Creation Error

- To: <support@dieboldes.com>
- Subject: RE: Voter Card Creation Error
- From: "Ravina Dhami" <ravina@dieboldes.com>
- Date: Fri, 6 Sep 2002 16:56:59 -0700
- Importance: Normal
- In-reply-to: <009101c255c6$fbf10f00$3701af0a@ian>

    I have not been able to reproduce this on BS 4.1.11 using the same cards
    that Steve mentioned.

    Ravina

    >  -----Original Message-----
    > From: 	owner-support@dieboldes.com
    > [mailto:owner-support@dieboldes.com]
    > Sent:	Friday, September 06, 2002 10:01 AM
    > To:	support@dieboldes.com
    > Subject:	RE: Voter Card Creation Error
    >
    > Steve:  Have you sent a quantity of the failed cards to Ravina as we had
    > discussed Wednesday?
    >
    > Ravina:  What's the status on replicating this error in Vancouver?
    >
    > Ian
    >
    > 	 -----Original Message-----
    > 	From: 	owner-support@dieboldes.com
    > [mailto:owner-support@dieboldes.com]
    > 	Sent:	Wednesday, September 04, 2002 3:34 PM
    > 	To:	support@dieboldes.com
    > 	Subject:	RE: Voter Card Creation Error
    >
    > 	DESI642-1123 VCG SU004KCO/T=0B
    >
    >
    > 	Steve Moreland
    > 	Director of Customer Service
    > 	Diebold Election Systems, Inc.
    > 	1-800-433-8683
    > 	972-542-6000
    > 	stevem@dieboldes.com
    >
    > 		 -----Original Message-----
    > 		From: 	owner-support@dieboldes.com
    > [mailto:owner-support@dieboldes.com]
    > 		Sent:	Wednesday, September 04, 2002 3:31 PM
    > 		To:	support@dieboldes.com
    > 		Subject:	RE: Voter Card Creation Error
    >
    > 		Steve, what is the serial number on the cards?
    >
    > 		Ravina
    >
    > 			 -----Original Message-----
    > 			From: 	owner-support@dieboldes.com
    > [mailto:owner-support@dieboldes.com]
    > 			Sent:	Wednesday, September 04, 2002 1:13 PM
    > 			To:	support@dieboldes.com
    > 			Cc:	Bob Urosevich; Barry Herron
    > 			Subject:	Voter Card Creation Error
    >
    > 			In trying to create voter cards on the TS unit, the
    > cards get rejected if they have not previously been written to.  The error
    > message is "Error reading smart card".  Using Ballot Station 4.1.11 in
    > Georgia.
    >
    >
    > 			Steve Moreland
    > 			Director of Customer Service
    > 			Diebold Election Systems, Inc.
    > 			1-800-433-8683
    > 			972-542-6000
    > 			stevem@dieboldes.com
    >

`<<attachment: winmail.dat>>`

- Follow-Ups:
  - RE: Voter Card Creation Error
    - From: "Ian S. Piper" <ian@dieboldes.com>

- References:
  - RE: Voter Card Creation Error
    - From: "Ian S. Piper" <ian@dieboldes.com>

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