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# RE: restoring a bad pcmcia card

- To: <support@dieboldes.com>
- Subject: RE: restoring a bad pcmcia card
- From: "Jeff Hallmark" <jeffh@dieboldes.com>
- Date: Wed, 23 Oct 2002 10:48:42 -0500
- Importance: Normal
- In-reply-to: <006601c27aa9$c41d4730$0103a8c0@runyan001>

Tari, The customer was practicing with an offline election, a demo, I had them create 2 cards, and delete election from first to get an archive that could be restored to the second card. The live election was restored by doing the following: Download SAME Machine memory card from GEMS - note new copy # Insert newly created memory card, go to Election Archives Select appropriate election on the top pane - location must be main. Check boxes to show all directories, all machines Select from below the appropriate, mid,copy, election.brs file that has results, a backup, click restore. In addition we edited the vote center and added a new card, this card was used in the original machine to continue the voting process. This step isn't absolutely necessary but does give the county a cleaner audit trail. jwh -----Original Message----- From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Tari Runyan Sent: Wednesday, October 23, 2002 10:35 AM To: support@dieboldes.com Subject: restoring a bad pcmcia card this is from El Paso who had this happen and worked with Jeff Hallmark and our restore directions the Correct solution is : Active Election Machine - Storage device (pcmcia card) goes bad. To resolve.... Download SAME Machine memory card from GEMS - note new copy # Start TS with NO memory card in place. Insert Managers Card - enter Supervisor Functions DELETE THE ELECTION! - this step actually makes a copy in the Archives to be restored from (scary step). Insert new memory card, go to Election Archives Select appropriate election on the top pane - location must be main, must be an archived election. Check boxes to show all directories, all machines Select from below the appropriate election.brs file that has results, click restore. Click okay twice (two warning messages pop up). Verify that totals match old card Lock up card until ready to transmit results - card can no longer be voted on. Tari

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    - From: "Tari Runyan" <tarir@dieboldes.com>

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