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# Re: Pre-Election Report Error Using 1-17-17 and Win2K

- To: <support@gesn.com>
- Subject: Re: Pre-Election Report Error Using 1-17-17 and Win2K
- From: "Dmitry Papushin" <dmitry@gesn.com>
- Date: Mon, 11 Mar 2002 09:32:10 -0800
- References: <OPEEJAPGKJAJPOOHOPOKEEPACAAA.meglobal@earthlink.net>

Mark, Select Microsoft Access Driver (.mdb) and save the new DSN. I think it should fix the problem with Crystal reports. Dmitry ----- Original Message ----- From: Mark S Earley To: Support Cc: 1 Earley Mark bcc Sent: Sunday, March 10, 2002 8:52 AM Subject: Pre-Election Report Error Using 1-17-17 and Win2K Okaloosa County FL has a small election scheduled for this Tuesday. They are running GEMS 1.17.17 under Win 2000 and cannot get pre-election reports to work. It gives the following error when previewing or printing the reports: Failed to connect to database Error (527) - Error in File: SQL server error. The problem seems identical to the one reported by Cathi Smothers back in August 2001. Dmitry mentions a work around, “login as administrator on W2K machine and create a new System DSN under ODBC settings. After that Crystal reports will work without errors.” I also see mentioned a new GEMS install pack, but I cannot use it due to certification limitations. I want to try the workaround, but I need specific instructions on how to setup and configure the new system DSN. I found the ODBC settings in Control Panel, and got to the System DSN tab. Clicking ADD button takes me to the select a driver for the data source screen. Do I select Microsoft Access Driver (.mdb) or SQL Server, or some other driver from the list. What do I do next? As others have reported, I am able to print the pre-election reports on my laptop running Win 2K. Mark Mark S Earley Support Services Specialist Diebold Election Systems 850 422-2100 office/fax 850 322-3226 cell

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